compensation:The advertised hiring range for Manager - Communications is $147,840 - $184,800, with a maximum opportunity of up to $221,760 with tenure and strong performance.
APPLICATION MATERIALS
Applicants are required to submit a combined cover letter and resume in one PDF document. In your cover letter, please share how your education and experience have prepared you to lead a full-service communications team supporting Chelan PUD’s 50-year vision and community-focused mission. Include examples of your experience with internal and external communications, branding, customer outreach, community engagement, and creative services. Incomplete materials will not be considered.
To expedite the application process, combine your cover letter and resume into one PDF document before applying and upload electronically when requested in the online application process.
This position is OPEN UNTIL FILLED and applicants are encouraged to apply immediately. The first review date for application materials is scheduled for June 8.
IMPORTANT NOTE: Chelan PUD does not sponsor work visas such as H-1B, E-3, F-1, OPT, student visas, TN, or any other visas. Candidates and employees must be eligible to work in the United States without visa sponsorship.
Interested parties are also invited to contact Human Resources at joblist@chelanpud.org to discuss the position.
SALARY RANGE
The advertised hiring range for Manger - Communications is $147,840 - $184,800, with a maximum opportunity of up to $221,760 with tenure and strong performance.
Introductory Period: New employees holding regular positions must complete an introductory period of twelve months.
BENEFITS EPOA
In addition to competitive wages Chelan PUD employees also enjoy outstanding benefits which include zero cost employer funded medical, dental, and vision healthcare benefits, access to the employee assistance program, and a VEBA health reimbursement account.
Washington state retirement PERS participation and optional 457 plan participation with an employer matching 401(a) plan.
Leave, life & disability benefits including paid leave starting at 21 days per calendar year up to 35 with tenure, 12 paid holidays per calendar year, paid jury duty, short-term disability & long-term disability, and basic life, AD&D, and optional voluntary life.
The work life benefits include optional flexible spending accounts for healthcare and dependent care, educational assistance, various rewards and recognition programs and position specific stipends.
For more explanation of the district benefits please visit our benefits website www.mychelanpudbenefits.org.
JOB POSTING
Manager - Communication
Overview
Responsible for overseeing, developing and guiding comprehensive internal and external communications to enhance the public image of the District, engage key stakeholders, and effectively communicate the District's mission, vision and goals. Manages external website and internet content. Serves as public relations counsel for all departments and all levels of District operations, including the General Manager. This person reports to the Director – Strategic Affairs and collaborates with senior management and the General Manager to direct and implement consistent and strategic communications programs. Direct management responsibilities include public information and oversight of the public information officer (PIO), digital media, internal communications, translation services, Communication Services (graphics, print, mail), and all media. Timely, effective communications and public relations counsel have been deemed by the Board of Commissioners and executive management to be vital to the District's success in accomplishing its mission.
PLEASE NOTE: This position is onsite at our Wenatchee, WA office, not hybrid or remote. Relocation reimbursement is available.
Responsibilities
Supervise and mentor staff in creating and overseeing the implementation of comprehensive internal and external communication strategies, communications support, project outreach, and branding and digital media programs, paying particular attention to timing, content, message themes, purpose and intended audience. This requires cross-departmental engagement, goal setting, performance management, work-flow management, and budget oversight. Effective supervision and leadership result in significant contributions to staff situational awareness, customer, and community partner engagement.
Respond in a timely and professional manner to requests for public information, public speaking and program development from internal and external customers. Collaborate with HR, IT, Human and Organizational Performance and other departments to support/lead internal communications to ensure cohesive, integrated communications strategies.
Manage and support strategic communication and issues management on a local, regional and national basis. Oversee the development and maintenance of media reflecting the District’s principles, activities, goals and achievements and offer two-way communication links. Participate in external public energy association communications activities. Support and collaborate with other District employees. Support educational programs at various levels. Provide leadership in issues management and education programs supporting coordinated local, regional and national communications programs, increasing efficiency and overall value to the District in achieving its mission.
Research PUD programs and utility industry news items and present concise, informative content and messages for community leaders and PUD employees. Continually evaluate and revise the District’s outreach programs in response to changing conditions in the community and in the workplace. Actively pursue communications opportunities to reach out to the community and support the District in achieving its mission. Such efforts have been identified as essential for effective communication. Prepare applications as warranted for various utility organization awards and honors.
Manage and guide continuous improvement of the District’s internal and external websites and use of social media for information sharing, training, education and overall communication for consistent messaging across all platforms.
Serve as a communications adviser for the District and the general manager, looking ahead for opportunities to offer communication assistance at all administrative, management and policy levels. Provide information to board members on emerging issues and PUD news events to help them prepare for media interviews and answer questions from customer-owners. Support commissioners and managers as requested in activities connected to District participation in external public power agencies and committees. Provide guidance and education on communication methods and strategies to staff at all levels.
Lead or participate in special projects such as community outreach on critical issues, developing messages and initiatives to reach all employees, the community and other external audiences, and supporting communication activities on key District efforts, project or activities.
Manage communications efforts during crises or significant organizational change. Serve as a PIO on the Incident Command System (ICS) team. Manage and mitigate communications risks. Develop and implement crisis communications plans.
People Management
This position manages/supervises people. Direct Resources Managed: 10-19. Indirect Resources Managed: None.
Overtime exemption
Exempt
Qualifications
Education
Bachelor's Degree (B.S., B.A.) in Communications, Journalism, English, or a related field from a four-year college or university is required.
Equivalent experience (year for year) may substitute for required education.
Experience
10+ years experience in communications is required.
2+ years experience in the utility industry strongly preferred.
Skills and Abilities
A fully skilled incumbent will have the following knowledge skills & abilities:
Exceptional ability to communicate clearly, concisely, and persuasively with diverse audiences.
Strong understanding of public relations principles, strategic communications, and crisis management.
Knowledge of strategies to engage various internal and external stakeholders effectively.
Familiarity with the utility industry and the regulatory environment impacting public utilities.
Demonstrated technical writing ability.
Group facilitation skills, strong writing and editing abilities.
Advanced knowledge of various aspects of corporate communications. Including audio visual, all forms of media, commonly used social media tools, layout and printing.
Must be proficient in reading, writing and speaking English.
Exposure to Weather - Occasionally
Proximity to Moving Mechanical Parts - Occasionally
Atmospheric Conditions (dust, fumes, etc.) - Occasionally
Exposure to Electricity - Occasionally
Exposure to Toxic/Caustic Chemicals - Occasionally
Noise Intensity Level: - Moderate
District Values
Trust - We act with integrity, empathy, competence, and transparency, earning the confidence and respect of each other and the public we serve.
Safety - We protect what matters most through the choices we make.
Stewardship - We responsibly manage and thoughtfully oversee all resources entrusted to us for the benefit of future generations.
Collaboration - We transform our deep expertise from individual advantage into shared power - partnering across teams to maximize our impact and secure our future.
Courage - We boldly step into the unknown to do what matters, seeking opportunities to grow and lead.
Equal Opportunity/ADA
Chelan PUD is an Equal Employment Opportunity employer (EOE Minorities/Females/Protected Veterans/Disabled). We value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to any protected classifications as defined by law.
EEO Law Posters can be found on the main Careers (chelanpud.org) page in English and Spanish.
The job functions and physical requirements described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
LICENSE REQUIREMENTS
A valid driver's license is required for this position (verified upon hire). A valid Washington State driver's license is required within 30 days of employment.
DISCLAIMER
The statements contained herein reflect general details as necessary to describe the principal functions for this job, the level of knowledge and skill typically required, and the scope of responsibility. This should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.
As part of its recruiting process, Chelan PUD may engage a third-party vendor to perform previous employment verification, education verification, and reference checking.
EEO
Chelan PUD is an Equal Employment Opportunity employer.
We value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to any protected classifications as defined by law.
EEO Law Posters can be found on the main Careers page in English and Spanish.
Chelan PUD will not be offering any work visa sponsorship for this role.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)
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