Overview
We are seeking a detail-oriented and proactive Operations Assistant to join our dynamic team. The ideal candidate will play a crucial role in supporting daily operations, ensuring smooth workflow, and enhancing overall efficiency. This position requires strong organizational skills, excellent communication abilities, and a commitment to providing exceptional administrative support. The schedule of this position will be Thursday-Monday with flexible hours from 10 am to 10 pm.
Duties
Manage and maintain the daily operations of the restaurants, assisting the managers with employee and technical issues as they arise.
Provide support to the Technical Director and Owner, completing tasks and handling inquiries with professionalism.
Troubleshoot issues with computers, internet, POS system, or printers as needed.
Perform basic HR duties. Sit in on and take notes during employee meetings, and verify completion of new employee onboarding documents.
Assist with data entry tasks, ensuring accuracy and timeliness in record-keeping.
Handle clerical duties such as filing, organizing documents, and maintaining office supplies.
Coordinate projects by collaborating with various departments to ensure deadlines are met.
Support event planning efforts by organizing logistics and coordinating schedules for company events.
Demonstrate effective customer service skills when managing emails or voicemails, answering them timely or directing them appropriately.
Utilize QuickBooks for basic bookkeeping tasks if needed.
Assist with marketing of the businesses. Approving social media posts, email/text blasts, and distribution of flyers.
Qualifications
Proven experience in restaurant administrative or operations support roles is preferred.
Experience in technical troubleshooting/support of computers, printers, phones, and POS systems.
Exceptional leadership skills with leading teams and conflict resolution.
Strong proficiency in calendar management, particularly with Google Calendar.
Familiarity with QuickBooks is a plus but not mandatory.
Excellent organizational skills with the ability to manage multiple tasks simultaneously.
Strong attention to detail and accuracy in data entry and clerical work.
Effective communication skills, both verbal and written, with a focus on professional customer service etiquette.
Experience in project coordination or event planning is advantageous.
A positive attitude and willingness to learn new skills in a fast-paced environment.
Join us as an Operations Assistant where you can contribute to our mission while developing your professional skills in a supportive environment!
Job Type: Full-time
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Work Location: In person
Principals only. Recruiters, please don't contact this job poster.